FAQs

Frequently Asked Questions

What is SmartSend?

SmartSend is a global payment platform offering low exchange rates, no service charges, and secure money transfers for Africans in Diaspora.

How long does account verification take?

Verification is quick and typically completed within minutes.

How do I receive foreign currency?

Convert foreign funds instantly through the SmartSend platform.

What foreign exchange can I send or convert?

You can exchange or convert currencies in CAD, Naira, Pounds, Euro, USD and many more.

Are there any hidden fees?

No! SmartSend prides itself on no hidden fees. What you see is what you get

What do I need for KYC?

A valid ID for verification

How fast are transcations?

Most transactions are completed in minutes, ensuring your money reaches your loved ones quickly

Send money across borders with zero transaction fees.

#250 - 997 Seymour St. Vancouver, BC, Canada V6B 3M1

1001 S Main Street Kalispell MT 59901

124, City Road, London EC1V 2NX, United Kingdon

play store imageapp store image
ICO badgeDBS badge

“Smartsend Finance Limited incorporated in Canada is registered with FINTRAC in Canada as a Money Service Business (Registration Number: M23782550) and approved by the Bank of Canada as a Payment Service Provider (CASE-02581-V2S7X4)”

"Smartsend Finance Corporation incorporated in the United States of America is registered with the United States Treasury Department Financial Crime Network as a Money Service Business (Registration Number: 31000273618454)"

“SmartSend Limited is registered in the UK by the HMRC as a Money Service Business (Registration Number XNML00000201897)”

Accept the use of cookies.

We use cookies to improve your browsing experience. By continuing to use this website, you agree to our use of cookies in accordance with our privacy policy and cookie policy.