Before proceeding with your payment, please carefully read the following warning and confirm your understanding. These measures are designed to protect you from fraud and scams. Financial institutions and banks are required to inform customers about the risks of sending money, especially to unknown individuals or businesses.
Important Scam Warning
Scammers can pretend to be someone you know or a trusted business. Please be cautious:
- Never send money to someone you have not met in person.
- Be suspicious of urgent requests for money.
- Do not proceed if you feel pressured or unsure.
- If this payment is a result of a call, email, or text message out of the blue, stop and verify it independently.
- If in doubt, pause the transaction and contact our fraud team or law enforcement.
Customer Declaration (Mandatory)
Please tick the appropriate box below to confirm your understanding before proceeding with the payment:
- I confirm that I personally know the recipient and the payment is intended for a well-known and trusted individual or business.
- I confirm that the recipient is my other personal/business account and I am in control of both sender and receiver accounts.
- I have verified the recipient details independently and confirm this is a legitimate payment.
- I understand that if I am sending money to an unknown individual or under pressure, I should pause and contact the fraud team or report to law enforcement before proceeding.
- I understand that once the payment is made, it may not be reversible.
- I accept full responsibility for this payment and acknowledge that I have not been coerced, threatened, or misled.
Suggested In-App Action Buttons/Warnings Used by Financial Institutions
To enhance user protection, financial institutions typically provide the following actions or prompts before allowing a high-risk transaction to proceed:
- Show a pop-up warning with educational content about APP scams and fraud.
- Delay high-risk payments for a review period (e.g. 1 hour or 24 hours).
- Require additional verification such as two-factor authentication or biometric approval.
- Provide a fraud help/contact link for real-time guidance.
- Flag unusual payments (e.g., first-time recipient, large amounts, or flagged accounts) and pause transaction.
- Include an option to 'Report Suspicious Receiver' if the user is uncertain.
- Request mandatory checkbox confirmation before payment proceeds.
Reminder: If you believe you are being scammed or pressured into making this payment, do not proceed. Please contact our Fraud Prevention Team immediately or report the incident to your national fraud reporting agency.
